Part-Time Admin Assistant (Ops Team)

Job Description & Requirements

We are looking for Part-time Admin Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Must be details, good at follow up and have a good time management.Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Work Day : 4 Days - Must able to commit either on Sat or Sun

Work Shift : 7am to 4pm or 2pm to 11pm

Responsibilities:

* Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

* Maintaining a positive, empathetic, and professional attitude toward clients at all times Responding promptly to client inquiries & complaints

* Ensure client satisfaction and provide professional client support To arrange floater or cleaner jobs schedule and monitor cleaning standard.

* Collect mails and documents

* Assist in any ad hoc duties assigned by Executive or Assistant Executive

Requirements:

* Minimum 1 year experience in customer service, scheduling

* Minimum 'O' holder Customer-oriented with good interpersonal and communication skills

* Pleasant and friendly personality Strong problem solving capabilities

* Able to work at a fast pace environment, fast learner, willing to take up responsibility

* Computer literacy