Part-Time Shipping Assistant

About the Role
As a Shipping Assistant, you'll act as the key coordination point between suppliers and customers — managing purchase orders, tracking delivery timelines, monitoring payments, and arranging shipments. This role is ideal for someone who is detail-oriented, communicative, and comfortable juggling multiple moving parts at once.

Key Responsibilities

• Liaise with suppliers and customers to confirm order details and delivery schedules
• Issue purchase orders (PO) to suppliers and follow up on order confirmation and progress
• Track and monitor delivery timelines to ensure on-time fulfillment
• Coordinate and arrange delivery logistics with carriers/freight forwarders
• Monitor customer payment status and follow up on outstanding payments before arranging delivery
• Communicate proactively with customers regarding order status, delays, or changes
• Maintain accurate records of POs, shipments, and payment status
• Resolve delivery or supply issues by coordinating between suppliers, carriers, and customers
• Update internal systems/spreadsheets with shipment and order tracking information

Qualifications

• Diploma or degree in Logistics, Business, Supply Chain, or related field (or equivalent experience)
• Previous experience in shipping coordination, logistics, procurement, or customer service preferred
• Strong communication and negotiation skills — comfortable liaising with both suppliers and customers
• Good organizational skills with ability to manage multiple orders/timelines simultaneously
• Basic understanding of purchase orders, invoicing, and payment terms
• Proficient in Excel/spreadsheets; familiarity with Quickbook systems is a plus
• Detail-oriented, reliable, and able to work under time pressure