Part-Time Weekend Receptionist

Overmugged Education Centre | Marine Parade Branch

Location:
1 Marine Parade Central, #03-05 Parkway Center, Singapore 449408

Hours:
Working Hours: 8.30am – 4.30pm | Saturday ($12/hr)

1. Centre Opening & Closing

• Arrive by 8.30am to open the centre and prepare the front desk for operations
• Ensure classrooms, waiting area, and common spaces are tidy and ready before first class
• At end of shift, secure the centre (lock up, switch off lights/aircon, throw away thrash bag)

2. Student Check-In & Attendance

• Register students upon arrival and mark attendance accurately in the system
• Flag any no-shows or latecomers to the relevant tutor promptly
• Ensure no student leaves the centre unaccompanied without parent authorisation

3. Parent & Walk-In Enquiry Handling

• Greet parents and walk-in enquiries warmly and professionally
• Take note of any special parent request and inform teacher where relevant
• Provide accurate information on class schedules, fees, and available subjects
• Collect enquiry details and update enrolment team
• Escalate complex questions (pricing negotiations, complaints, special requests) to the enrolment team

4. Fee Collection & Payment Processing

• Check-in & follow-up on late payment cases

5. Administrative & Paperwork Support

• Prepare and distribute class materials, worksheets, or administrative documents as directed by tutors
• Maintain organised student files and update records (contact details, class changes) in the system
• Print, file, and manage any centre notices or parent communications

6. In-Centre Coordination

• Liaise between parents, tutors, and management to relay messages and resolve minor operational issues
• Monitor the waiting area and ensure a safe, orderly environment for students at all times
• Contact parents for early pick-up or late arrivals when required
• Order lunch and ensure students receive their food selection correctly

7. Branch Upkeep & Inventory

• Conduct a stock check at the start and/or end of each shift for stationery, printed materials, and snacks; record quantities against the stock tracker
• Flag low-stock items to operations team for top-up
• Replenish snacks, stationery, and consumables from the designated storage area when stock runs low
• Return all loose items (student belongings, classroom materials, equipment) to their designated storage locations before end of shift
• Ensure all classrooms, the waiting area, the pantry, and common spaces are left tidy and reset to standard layout
• Report any maintenance issues (faulty equipment, damaged furniture, cleanliness concerns) to the branch manager on the same day with a photo where possible

8. End-of-Day CleanlinessProtocol

To be completed beforeclosing, covering all classrooms, the waiting area, and common spaces:

• Vacuum all floor areas thoroughly
• Vacuum all tabletops to remove dust, eraser bits, and debris
• Wipe down all tabletops with a damp cloth
• Spot-clean any visible stains on the floor and doors
• Dispose of all visible trash and litter in the appropriate bins
• Ensure all loose papers and worksheets are consolidated into the designated common tray

Who We're Looking For

Target Profiles

• Post-A Level students awaiting university matriculation (gap year, ~6–8 months available)
• Semi-retired professionals seeking structured weekend engagement
• Working adults or homemakers looking for consistent supplementary income on weekends