Programme Executive (Digital Health) Outram Park - Part-Time

Key Responsibilities:

The staff will play a vital role in ensuring smooth operations and participant engagement through the following:

• Support the management of the programme’s participant cohort, including tracking enrolment, participation status, and programme reward milestones

• Maintain accurate records of participanton boarding, progress, and engagement

• Manage and resolve escalated enquiries from programme participants and clinical partners regarding application processes, rewards, and other programme-related matters

• Coordinate logistics related to programme activities (recruitment and implementation), pilot touchpoints, and follow-ups

• Provide first-line support for the digital platform and troubleshooting assistance to users

• Serve as the liaison between the programme partners, effectively triaging and routing programme-related enquiries to appropriate stakeholders

• Support all administrative documentation related to the programme

• Ability to support execution of basic marketing initiatives, preparation of participant communications (e.g. emails, messages, reminders) and track engagement metrics

• Support ad-hoc operational tasks to ensure smooth day-to-day running of the programme

Requirements

• Diploma or Bachelors in Public Health, Business Administration, Health Sciences, Marketing, Communications, or related field

• Minimum 3 years of experience in operations, project coordination and/or customer/client facing roles

• Strong organisational and coordination skills, with ability to manage multiple workstreams (implementation logistics and participant cohort management) concurrently

• Good written and verbal communication skills, especially in responding to participant queries

• Good digital literacy and an aptitude in learning new technologies

• Strong competency in Microsoft Office applications, particularly Excel and PowerPoint

• Exposure to marketing and ops tools such as Canva and FormSG, etc.

• Ability to work both independently and collaboratively in a team environment

Advantageous Experience:

• Experience supporting digital platforms, programmes, or pilots will be an advantage

• Familiarity with health applications, wearable devices, or digital onboarding processes

• Prior exposure to health, public sector, or service operations environments is a plus but not mandatory

Contract Duration: End July 2026 to Mar2027

Working Arrangement:

• Monday to Friday: 9am to 6pm

Location: Outram Park

Salary: $17 per hour (Approx $3,000 per hour) - Depending on work experience

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING