RECEPTIONIST CUM ADMIN ASSISTANT - Part-Time

Customer Service & Front Desk Management

• Serve as the first point of contact for all visitors, parents, and members of the public.
• Attend to walk-in enquiries in a professional and courteous manner.
• Answer and direct incoming phone calls promptly and efficiently.
• Ensure all visitors are attended to in a timely manner.

First Aid & Student Welfare

• Attend to students who require first aid assistance and administer basic first aid as necessary.
• Candidates with a valid First Aid certification will be preferred.

Sick Bay Management

• Oversee the day-to-day operations and upkeep of the sick bay.
• Ensure the sick bay is kept clean, well-stocked, and properly maintained at all times.
• Maintain accurate records of students who have been attended to.
• Manage the uniform loan system, ensuring that all loans and returns are properly recorded and tracked.

Incident Reporting

• Assist in the documentation and reporting of incidents occurring on school premises.
• Ensure all reports are completed accurately and submitted in a timely manner in accordance with the school's established procedures.

Goods Delivery & Acceptance

• Liaise with teachers on matters relating to the delivery and acceptance of goods.
• Ensure all items received are properly documented and directed to the relevant parties promptly.

Reception Area Management

• Ensure the reception area is kept neat, tidy, and presentable at all times.
• Project a welcoming and professional environment for all visitors and staff.

Other Duties:

• Undertake any other administrative or operational duties as assigned by the Administrative Managers (AMs) from time to time.

Requirements:

• Minimum GCE 'O' Level or equivalent.
• Valid First Aid certification (e.g. Standard First Aid or equivalent) is preferred.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• At least 3 years of prior experience in a customer service, front desk, or administrative support role.
• Experience working in a primary school will be an advantage.
• Proficient in both written and spoken English. Ability to communicate in a second language will be an advantage.