Location: Bukit Timah Shopping Centre
Working arrangement: Fully on-site
Working hours: 20 hours per week, Monday to Friday
Join Bestminds Academy, Singapore’s premium Primary Science tuition centre. 🌟
We are seeking a proactive, organised, and customer-focused Sales & Administration Executive to support our growing academy. This role is ideal for someone who enjoys speaking with parents, converting enquiries into enrolments, and keeping daily operations running smoothly.
Sales and Customer Service
Call prospective parents and follow up promptly on enquiries.
Understand parents’ needs and recommend suitable programmes.
Convert qualified enquiries into student enrolments.
Build positive relationships with parents through professional and consultative communication.
Maintain accurate records of enquiries, conversations and follow-up actions.
Work towards agreed sales and enrolment targets.
Administration and Operations
Onboard new students and ensure that all required information is properly recorded.
Prepare and mail learning materials to students.
Forward homework submissions to the appropriate markers.
Send marked assignments and feedback to parents promptly.
Consolidate student feedback and learning records in Google Docs.
Generate invoices and receipts using Xero and send them to parents.
Maintain accurate administrative, payment and student records.
Perform general administrative and other reasonable ad hoc duties.
Monday to Friday
9:00 am to 11:00 am
11:00 am to 12:00 pm, lunch break
12:00 pm to 2:00 pm
Rest days: Saturday and Sunday
This is a fully on-site position. Remote working is not available.
During three-month probation: S$1,200 gross per month
Upon successful completion of probation: S$1,500 gross per month
Attractive performance-based sales commission
13th-month bonus
Performance bonus
10 days of annual leave
Medical and hospitalisation leave in accordance with MOM requirements
Salary progression after probation is subject to satisfactory performance and successful confirmation in the role.
Previous sales experience is required.
Strong spoken and written communication skills.
Confident speaking with parents and following up on enquiries by phone or messaging platforms.
Customer-focused, persuasive and comfortable working towards sales targets.
Highly organised, meticulous and dependable.
Able to manage multiple tasks and follow established processes accurately.
Comfortable using computers, Google Workspace and online productivity tools.
Basic AI literacy, including familiarity with ChatGPT or similar tools.
Experience generating invoices and receipts using Xero is advantageous but not essential.
Able to work independently while collaborating effectively with the team.
Able to commit to the stated weekday working schedule at Bukit Timah Shopping Centre.
You take initiative without needing constant supervision. You communicate warmly and professionally, follow up consistently, and pay attention to the small details that keep a business running well.
Most importantly, you understand that this is both a sales and administrative role. You should be comfortable engaging prospective parents, working towards enrolment targets, and completing operational tasks accurately and promptly.
If you are proactive, dependable and motivated to grow with a fast-growing education company, we would love to hear from you. 🚀
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