Sales Support Executive - Part-Time

Job summary
Ensure smooth and sustainable function of Aftersales department Support and administer aftersales responsibilities Coordinate service attendance in different regions
Job seniority: associate level
Responsibilities
• Update engineers' movements daily • Provide commissioning packages, drawings, and project details • Book flights and issue visa applications • Consolidate, check, and follow up on service reports and expenses claims • Prepare costing sheets, service quotations, and draft invoices • Submit reports to higher hierarchies and document service data • Coordinate service attendance in different regions • Create and maintain customer accounts • Resolve customer queries and escalate complaints • Coordinate with factory on parts availability, pricing, and delivery
Requirements
• Diploma or equivalent in any field • At least 2 years of professional experience in related field • Advanced skills in MS Office (especially Outlook & Word) • Strong competencies in Navision or equivalent ERP software • Good verbal and written communication skills • Good organizing ability and time management skills • Good team player who is proactive and independent • Positive attitude and willingness to learn • Good English language skills
Key Skills Needed
• Advanced MS Office skills (especially Outlook & Word) • Strong competencies in Navision or equivalent ERP software • Good communication skills • Organizing ability and time management skills • Good team player • Positive attitude • Willingness to learn • Good English language skills