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Senior / Patient Service Associate (Part-time Contract)

salary Salary :

$697 - 1,466 monthly

icon briefcase Job Type : Part-Time

Number of Applicants

 : 

000+

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Job Description - Senior / Patient Service Associate (Part-time Contract)

Responsibilities:

  • Provide and maintain high standard of service excellence to patients, caregivers, and colleagues.
  • Preparation of clinic for daily operations prior to opening and facilitate proper handover at the end of each clinic session and at end closing time.
  • Assist doctors and act as chaperones during in-clinic consultations and teleconsultations, providing translation support when necessary.
  • Timely follow-up of administrative tasks after clinic sessions, including handling inquiries, educating patients on managing appointments and making payments online e.g., using HealthHub, and scheduling appointments promptly.
  • Handle counter duties with precision for accurate registration and billing.
  • Attend to patient enquiries through various platforms, e.g., face-to-face, phone, and emails.
  • Provide financial counselling with knowledge of financial schemes available to patients.
  • Ad-hoc duties as assigned.

Requirements:

  • Minimum GCE 'N' level.
  • Service-oriented with a pleasant disposition.
  • Demonstrate strong interpersonal skills and effective teamwork.
  • PC / computer literacy and able to multi-task in a fast-paced environment.

Note: This is a part-time contract role (2 days / 17 hours per week) with a contract end date of 30 June 2027.

Original job Senior / Patient Service Associate (Part-time Contract) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

NATIONAL NEUROSCIENCE INSTITUTE OF SINGAPORE PTE LTD

NATIONAL NEUROSCIENCE INSTITUTE OF SINGAPORE PTE LTD The National Neuroscience Institute (NNI), Singapore is the national specialist centre and regional centre for clinical referrals for the management and treatment of the neurosciences, as well as for education and research conducted in the...

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