Student Management Support Staff School Lorong 7 Toa Payoh Part-Time

A. Student Supervision and Regulation Support

1. Manage primary school students serving recess suspension

and/or out-of-classroom suspension during stipulated hours,

ensuring a safe and structured environment for students.

2. Provide socio-emotional support during curriculum hours for

students who are unable to integrate back into class, require time

to regulate their emotions, or need support due to absence,

suspension or other student management concerns.

3. Support students’ reintegration back into class where

appropriate, in consultation with the Student Development Team,

Form Teachers and other relevant school personnel.

B. Student Engagement, Mentoring and Intervention

4. Provide targeted intervention, mentoring and support for

identified students with social, emotional, behavioural and/or

additional needs through regular check-ins, prolonged

engagement, monitoring and collaboration with the Student

Development Team and teachers.

5. Build positive relationships with identified students over a

sustained period and contribute to their holistic development,

character growth and positive school experience.

6. Plan and conduct customised intervention programmes during

school hours, including pull-out sessions aligned to students’

needs and the school’s character development efforts. These

may include, but are not limited to:

• Mentoring programmes

• Engagement programmes

• Social-emotional learning programmes

• Self-regulation and conflict resolution programmes

• Restorative practices or relationship-repair sessions

C. Student Management, Restorative Practices and Mediation

7. Support student management cases, including peer conflict,

bullying-related concerns, repeated behavioural issues and

serious offences, through student engagement, fact-finding,

documentation and follow-up, where appropriate.

8. Facilitate or support restorative conversations, mediation

sessions and relationship-repair processes for primary school

students, under the guidance of the HOD Student Management

and/or Student Development Team.

9. Equip students with practical strategies to improve self-

regulation, conflict resolution, help-seeking behaviour, positive

peer interaction and responsible conduct, in line with the school’s

Growth Mindset approach.

D. Development of Social-Emotional, Executive Functioning and

Learning Skills

10. Develop students’ social-emotional competencies, including self-

awareness, emotional regulation, empathy, responsible decision-

making and respect for others

11. Strengthen students’ executive functioning skills, including

organisation, task initiation, goal-setting, time management,

problem-solving and perseverance.

12. Develop students’ social and communication skills to support

positive peer relationships, collaborative learning and respectful

interaction with others.

E. Observation, Documentation and Reporting

14. Observe, identify and document the key needs of students,

including behavioural, social-emotional, peer relationship,

engagement and learning-related concerns via weekly updates.

15. Report relevant cases, observations and concerns to the Student

Development Team and School Leaders for further intervention

and support where necessary.

16. Maintain proper documentation of student engagement,

intervention, follow-up actions, progress monitoring and

programme outcomes, while ensuring confidentiality of student-

related information.

17. Provide weekly feedback to the Student Development Team on

students’ needs, programme experiences, progress, concerns

and recommended follow-up actions, so that the school can

better support the students.

F. Parent Engagement and Home-School Collaboration

18. Build positive relationships between the school, students and

families to strengthen home-school collaboration.

19. Support parent communication and follow-up for selected cases

where appropriate, under the guidance of the HOD Student

Management and/or Student Development Team.

G. Programme Review and Improvement

20. Support preventive and developmental programmes related to

student behaviour, peer relationships, social-emotional learning,

restorative practices, school values and positive student conduct.

21. Conduct a review of the engagement and intervention

programmes at the end of each term and recommend

improvements for future implementation.

H. Professional Conduct and Other Duties

22. Conduct oneself professionally in all interactions with students,

parents and school personnel, and work closely with the Student

Development Team in supporting students.

23. Support any other duties, programmes or student management-

related work assigned by the school’s management during the

stipulated working hours