TCM Clinic Receptionist 中医前台助理 - Part-Time

Roles & Responsibilities:

· Handle customer walk-ins, appointment bookings, enquiries, and follow-ups via phone, WhatsApp and in person

· Manage and provide solutions to customer’s enquiry and feedback

· Manage customer registration, billing and payments

· Ensure proper documentation and filing system

· Provide high-quality customer experience and customer service to maximise sales opportunities

· Ensure excellent follow-up regarding customer’s treatment plan and purchase on relevant services/product

· Maintain and replenish clinic supplies and herbal inventory

Requirements:

· Prior working experience in reception, customer service or sales will be preferred

· On-job training will be provided

· Basic computer knowledge skills

· Bilingual in English and Mandarin (able to communicate with customers and recommend suitable treatments in both languages)

· Willingness to learn and positive attitude

Benefits:

· Attractive salary scheme

· Additional commission scheme

· Career progression & development opportunities

Apply now via this posting or send your CV to [email protected]