6 Months Claims Recovery Specialist (Insurance) Up To $3000 #NKA - Part-Time

Location: Raffles Place

Duration: 6 months contract

Working Hours: Mon - Fri, 9 - 6

Salary: Up to $3000 + 0.5 month completion bonus

Job Responsibilities:

• Demonstrate technical proficiency in resolving recovery of claims and ensure that the recovery target is met
• Contact and engage with our policyholders on daily basis to gather information and assist them in claim submission to third party
• Use sound communication skills to successfully persuade and convince policyholders to proceed with the claim recovery process
• Demonstrate and ensure standard operating procedures are met when handling outbound and inbound calls with policyholders and financial representatives
• Ensuring proper tracking and documentation of calls activities and outcomes
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.
• Any other ad-hoc assignments/projects assigned by supervisor.

Job Requirements:

• Minimum Diploma or Bachelor’s Degree, insurance qualifications or equivalent experience preferably 1 year of insurance claims recovery or customer service experience (telemarketing/sales)
• Knowledge of life insurance policy coverage, statutes, regulations and subrogation processing is a plus

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd