6 Months Customer Care Officer (Digital) #EAT - Part-Time

Location: Kallang

Working hours: 5.5 (alt sat) / 42 hours

Salary:$2500-$3000/month

• Manage customer’s enquiries from our digital platform (Webforms & Chats) and ensure customer enquiries are resolved to achieve customer satisfaction.

• Deliver appropriate solutions and alternatives within stipulated timelines to meet service KPIs.

• Address a wide range of customer issues including high consumption, bill presentation, account opening/termination, and bill adjustments.

• Payment arrangement (dunning block, instalment plan, payment deferment etc.)

• Support other operational tasks and assignments as required to ensure smooth team functioning.

For interested candidates, please send your updated resume: 📄

Email: [email protected] 📧

Telegram: @Angie_TL 💬

Whatsapp: +65 96272860 📱

Angela Teh Ling Wei 👩‍💼

(CEI No.R1104464)

Recruit Express Pte Ltd

EA License No. 99C4599