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Temp Call Centre
Salary: up to $2600
Duration: 1 year
Working Days & Hours: Monday to Friday office hrs
Location: Ubi
Job Description:
Serveas the first point of contact for Members of Public (MOPs), handling enquiriesprofessionally and empathetically.
Build a strong understanding of citizen needs, anticipate concerns, and deliveraccurate, citizen-centric resolutions with customer satisfaction as a priority.
Take ownership of cases from first contact through follow-up and closure,ensuring timely resolution and clear communication throughout the interactionjourney.
Accurately document all interactions, escalations and outcomes in thedesignated case management system/any tracker.
Coordinate closely with internal Points of Contact (POCs) and externalstakeholders to facilitate timely
Job Requirements: Min GCE N / O / A Level / Diploma in any course
Interested candidates, please submit your resume to: [email protected]
Ally Audrey Lok Xin Woon
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R21102307
RECRUIT EXPRESS PTE LTD
Established since 1996, Recruit Express has emerged as the leading staffing solutions provider that has set a proven track record for matching the right people to the right organization within the shortest time. With our vast network of resources, extensive databases and defined recruitment proce...
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