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Community Engagement (Programme Ambassador) City Hall - Part-Time

salary Salary :

$2,580 - 3,910 monthly

icon briefcase Job Type : Part-Time

Number of Applicants

 : 

000+

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Job Description - Community Engagement (Programme Ambassador) City Hall - Part-Time

Job Scope:

Engagement & Outreach

  • Drive awareness and participation in Culture Pass among cultural partners and the public
  • Support targeted engagement plans for arts, heritage, and cultural partners ranging from major institutions to grassroots groups
  • Support outreach strategies for specific demographics (youths, families, seniors, digitally less engaged communities) based on their needs and preferences
  • Lead offline outreach including roadshows, pop-ups, and partnerships with grassroots networks
  • Coordinate with internal departments and external partners forseamless service delivery

Partnership & Event Management

  • Identify and cultivate strategic partnerships with cultural institutions, brands, and community organisations to amplify Culture Pass reach
  • Conceptualise, plan, and execute conversion-focused events including on-ground activations and community activities
  • Manage event logistics and optimise experiences to maximise sign-up rates
  • Manage and support operations of roadshows and events including liaising with partners and stakeholders, volunteers and ambassadors

Operations & Customer Service

  • Support call centre and help desk operations ensuring prompt response and escalation
  • Develop help desk protocols, scripts, and quality assurance measures
  • Maintain high customer service standards across all touchpoints
  • Draft responses to citizen enquiries and implement feedback mechanisms
  • Monitor KPIs and implement continuousimprovements

Risk Management & Administration

  • Identify operational risks and develop mitigation strategies
  • Support with the development of SOPs and maintain proper documentation for audits
  • Provide secretariat support including meeting coordination and record-keeping
  • Perform administrative tasks when assigned

Requirements:

  • Interest in Arts Management, Communications, Public Policy, or a related field.
  • Experience in project management, administrative support, or programme coordination is preferred.
  • Strong organisational skills with meticulousattention to detail and accuracy.
  • Excellent written and verbal communication skills, with the ability to engage effectively with diverse stakeholders in a professional and collaborative manner.
  • Strong collaborative approach with the ability to work effectively within cross-functional teams and contribute to a positive working environment.
  • Proficiency in Microsoft Office Suite and experience with digital communication platforms.
  • Adaptability and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Stakeholder engagement and relationship-building skills

Contract Duration: 3 Months

Location: City Hall

Salary: Monthly Rated ($2580 - $3910)

Working Hours:

  • Mon – Thu: 8.30am to 6.00pm
  • Fri:8.30am to 5.30pm


EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING

Original job Community Engagement (Programme Ambassador) City Hall - Part-Time posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

BUSINESS EDGE PERSONNEL SERVICES PTE LTD

BUSINESS EDGE PERSONNEL SERVICES PTE LTD

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