Customer Service Officer (1-Year Contract) - Part-Time

About the Company

A well-established provider of comprehensive insurance and financial solutions.

About the Job

• Manage inbound inquiries regarding policy details, claims, and general insurance services.

• Address and resolve customer issues efficiently to ensure a high level of satisfaction.

• Update and maintain accurate customer records within the internal database.

• Collaborate with internal departments to expedite complex client requests.

• Deliver professional, empathetic, and timely communication via phone and email.

Skills and Requirements

• Prior experience in a customer-facing or call center role, preferably within the insurance or financial sector.

• Strong verbal and written communication skills with a customer-centric mindset.

• Ability to multitask, problem-solve, and adapt to a fast-paced environment.

• Proficient in basic computer applications and quick to learn new systems.

• Commitment to completing the full duration of the 1-year contract.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)