Customer Service Support ($2600 - $2700/Month Extendable 3-Months Contract) - Part-Time

We’re hiring a Customer Service Support to follow up with respondents and ensure accurate survey data collection. If you have strong communication skills, familiarity with Microsoft Office, or prior experience in customer service, this role would be a great fit for you.

📍 Nearest MRT: One-North
🕘 Working Hours: Monday - Thursday: 8.30am – 6.00pm, Friday: 8.30am – 5.30pm OR Monday - Thursday: 9.00am – 6.30pm, Friday: 9.00am– 6.00pm
💰 Salary: $2600 - $2700/Month
📅 StartDate: August 2026

What You’ll Be Doing:

•          Contact companies via phone or email to collect survey responses.

•          Handle incoming email and phone inquiries related to surveys.

•          Perform accurate data entry, verify submitted forms, and maintain data quality.

•          Follow-up with companies that have not yet submitted survey forms through calls and emails.

•          Track response rates, send reminders, and encourage participation from non-responsive entities.

•          Source company registration numbers and contact information.

•          Distribute survey forms via email or postal mail.

•          Provide feedback and suggestions to improve survey processes and operations.

Requirements:

•          Minimum Diploma holder.

•          Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook)

•          Quick learner with the ability to work with digital systems for tracking survey submissions and managing accounts.

•          Confident in communicating independently with respondents via phone and email to explain procedures and requirements.

•          Previous experience in customer service is an advantage.

Interested candidates can apply now via My Careers Future.

We regret to inform that only shortlisted candidates will be informed.

By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available athttps://bgc-group.com/notice-for-job-applicants

Olga Vallentine Sebastian
BGC Group Pte Ltd (Outsourcing)
EA: 05C3053