Donor Relations Executive - Part-Time

We are looking for a motivated, detail-oriented, and highly adaptable individual to join our team. This role bridges the gap between digital system management and front-facing operations, ensuring smooth system workflows, successful temple events, and excellent engagement with devotees and donors.

Key Responsibilities

1. System Support& IT Coordination

• Support, maintain, and trouble shoot Microsoft Dynamics 365 operations and backend system workflows.
• Assist in system configuration, testing, and implementation of new features.
• Collaborate with IT and Finance teams on product creation within CRM/ERP systems and the e-commerce website.
• Coordinate with internal developers and external vendors to resolve website and system-technical issues.
• Prepare system documentation, user guides, and training materials while monitoring system performance for process improvements.
• Ensure data accuracy, security, and overall system integrity.

2. Event Management&Digital Operations

• Manage pre-event planning, including determining event details (pricing, locations, timings, programs, and schedules).
• Coordinate event marketing by working with graphic designers to create collaterals (flyers, posters) and checking all promotional materials for accuracy.
• Handle digital outreach, including email blasting, uploading documents, and updating schedules on the official website.
• Coordinate with volunteers regarding duties, and liaise directly with devotees/temples regarding event programs and ceremony processes.
• Assist with actual ceremony execution, special events, and producing necessary event printouts.

Job Requirements

• Experience:
• Minimum5 years of experience in service execution, system administration, or a related field.

• Technical Skills:
• Proven experience with Microsoft Dynamics 365 and proficiency in Microsoft 365 office software.
• Basic understanding of backend IT systems, databases, integrations, or ERP/CRM workflows.
• Language Proficiency:
• Proficiency in Mandarin Chinese (spoken and written) and Hanyu Pinyin typing, as this is the primary language used in our temple communications with devotees.

• Soft Skills
• Proven ability to maintain accuracy and composure in a fast-paced, multi-task environment.
• Strong interpersonal, communication, coordination, and supervisory skills.
• Highly efficient execution capabilities with strong analytical and problem-solving skills.

Bonus Qualifications (Preferred but not required)

• Educational background or working experience in Information Technology (IT).
• Skills or experience in graphic design, UI/UX, or multimedia marketing.

Working Conditions &Flexibility

• Work Week: 5-day work week.
• Schedule: Requires a rotating weekend schedule. Must be able to work weekends, perform overtime (OT), and assist with special events beyond normal working hours when necessary.
• Adaptability: Must be highly flexible, willing to learn new skills, pick up different scopes beyond main duties, and cover for other staff who are on leave.
• Complete any other tasks as required by the temple management.