FRONT DESK - Part-Time

Company Overview

SERANGOON AIR TRAVEL PTE LTD is a travel service provider based in Singapore, offering customer support and travel-related assistance.

Job Summary

Provide front-counter customer service by handling inquiries, verifying documents, and completing required forms during assigned shifts.

Responsibilities

• Respond promptly and accurately to customer inquiries at the service counter to ensure clear communication and customer satisfaction
• Verify and check travel documents and forms for completeness and accuracy to support smooth processing
• Complete and process required forms and documentation to maintain operational efficiency
• Manage general queries by providing relevant information and directing customers appropriately
• Adhere to assigned shift schedules: Morning Shift (9 am to 1 pm) and Afternoon Shift (2 pm to 6 pm)