Part-Time Front Of House / Service Crew ( Entry Level )

Job Title: Front of House Staff (Entry Level)!

Weekday Rate: $13/hour
Weekend Rate: $15/hour
Department: Front-of-House - F&B Department

Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week

Location:

• Sentosa (Gold) - DRIM Korean Steakhouse

• Orchard: DRIM Korean Steakhouse

• Orchard: MODU SamGyeTang

• Orchard: Kimchi Dining

• Orchard: Song Gye Ok Chicken BBQ

• Telok Ayer: Song Gye Ok Chicken BBQ

• Orchid Country Club: GOCHU Korean Dining 

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

ADVANCEMENT CRITERIA: Promotion to experienced server level based on schedule regularity, demonstrated menu expertise, storytelling skills, and customer engagement quality. 

Core Responsibilities:

1. BUZZER & TABLE MANAGEMENT
- Clear and reset tables efficiently between seatings
- Maintain table cleanliness and proper setup throughout service
- Respond promptly to buzzer calls from customers 

2. FOOD RUNNER DUTIES
- Deliver food from kitchen to tables accurately and promptly
- Learn menu items, ingredients, and preparation methods during food running
- Ensure proper presentation and temperature of all dishes 

3. MENU MASTERY & TRAINING
- Study menu thoroughly including dish names, ingredients, and Korean terminology
- Participate in mandatory training sessions and tastings
- Pass role-play tests demonstrating menu knowledge and storytelling ability 

4. PROGRESSION TO SERVER DUTIES 

- Upon passing tests, begin taking customer orders
- Serve food and beverages with proper technique 

- Engage with customers to enhance dining experience 

5. CUSTOMER ENGAGEMENT
- Provide friendly, attentive service
- Answer basic menu questions accurately
- Support senior servers and team members 

Job Specifications:

• Previous restaurant experience is an advantage

• Good communication skills.

• Able to work independently and demonstrate positive professionalism.

• Friendly, outgoing, and committed to delivering outstanding customer service.

• Flexibility to work shifts, including weekends and public holidays, based on business needs.

• Candidates must be legally eligible to work in Singapore. Work visa sponsorship is not provided for this role.

Key Deliverables:

• Efficient table turnover by clearing, resetting, and maintaining table cleanliness, while responding promptly to customer buzzer calls.

• Accurate and timely delivery of food from the kitchen to guests, ensuring correct orders, proper presentation, and appropriate temperature of all dishes.

• Demonstrated menu mastery through successful completion of training sessions, tastings, and role-play assessments covering dish knowledge and storytelling.

• Smooth transition to server duties by confidently taking orders, serving food and beverages with proper technique, and assisting in enhancing the overall dining experience.

• Consistent delivery of friendly and attentive customer service, accurately answering basic menu inquiries and actively supporting senior servers and team members.

Benefits of the role:

• Monthly variable sales incentive

• Annual completion bonus of 1 month salary (For Full-time if applicable)

• Medical coverage (For Full-time if applicable)

• Group discount (Dining & Salon)

• T⁠raining & Career Growth

• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

.

You may visit our website to learn more about us: https://initia.sg/

.

APPLY NOW!