Temp To Perm Hospital Customer Service Assistant #HDT - Part-Time

• Perform in-flight accounts follow up
• Perform re-financial counselling
• Escalate patients who have financial difficulties to reporting officer
• Perform Billing during discharge
• Data entry of all fees and information into the system
• Present and explain bill breakdown to patients
• Execute payment collections and refunds (credit card, cash, nets, cheques)
• Handle simple customers’ enquiry/feedback pertaining to admission/in-flight collections/Drs Fees billing/claims submission
• Work closely with other department staff to ensure smooth and seamless experience for patients.

Requirements

• Possess at least a Diploma Level or higher NITEC with preferably 2 years working experience in any discipline
• Able to commit to 5 days work but shift hours
• Prior experience in customer service

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599