Senior Manager (Training Communications & Gallery Experience) Buona Vista - Part-Time

Job Scope

Corporate Branding & Identity

• Plans and implements strategies to strengthen the organisation's corporate identity and positioning.

• Develops consistent and impactful messaging frameworks across external communications platforms in alignment with the organisation's strategic directions.

• Oversees the creation of corporate collateral including gifts for speakers and guests, marketing brochures, internal publications, and multimedia resources to reinforce the organisation's brand presence and corporate image.

Digital Communications & Social Media Engagement

• Manages comprehensive communications plans that align with organisational goals and programme priorities.

• Leads content development for the organisation's website and social media platforms to maximise outreach and enhance awareness of its programmes and initiatives.

• Implements outreach initiatives across digital, print and social media platforms to broaden visibility, expand reach and foster community engagement.

• Leads course promotions and cross-marketing efforts to increase grassroots and community volunteer training participation, monitoring outreach effectiveness for continuous improvement.

• Collaborates with internal departments to develop targeted communications plans for signature training programmes and events, ensuring consistent messaging and timely outreach across all social media platforms.

• Oversees annual marketing communications planning and budget management, providing regular updates for reporting purposes.

Corporate Communications and Stakeholder Relations

• Leads media and publicity efforts for major organisational projects and programmes.

• Plans and implements the roll-out of corporate communication initiatives, including programme announcements, nomination notices, marketing materials, and periodic communications to publicise organisational programmes.

• Oversees the preparation and timely release of media materials, including press releases, publicity kits, corporate presentations, and event collateral.

• Manages campus tours and communications for official visits, strengthening stakeholder relationships.

Publicity, Outreach and Visitor Experience Operations

• Provides strategic direction and supervises Visitor Experience Leads, ensuring pre-, during- and post-visit operations maintain high-quality standards and visitor satisfaction.

• Oversees online public bookings and coordinates group visits and logistic requirements with key stakeholders and facilities management team.

• Plans docent deployment and scheduling to ensure adequate coverage for guided tours and visitor support during gallery operations.

• Monitors and evaluates visitor feedback, engagement data and campaign effectiveness to refine gallery strategies, strengthen outreach impact and enhance overall visitor experience.

• Leads innovative publicity approaches and fringe initiatives; leveraging partnerships and creative engagement methods to increase visitorship participation.

Requirements

Experience

• Minimum 3 years of working experience in the public sector and/or public communications environment, with some management/ supervisory responsibilities

• Well-versed in marketing and digital communications

• Gallery management/operations experience is an added advantage

Skills

• Collaborative team player with strong leadership, interpersonal skills and a service-oriented, innovative mindset

• Strong written and spoken communications skills

• Good grasp of training environment and training communications-related areas

Working Arrangement

• Monday to Thursday: 8.30am to 6.00pm
• Friday: 8.30am to 5.30pm

Salary: $5,000 to $7,000 per month

Location: Buona Vista

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING