Intern (Generative AI Solutions Associate) - Part-Time

Straits Interactive delivers sustainable data governancesolutions that help organisations create trust in today’s data-driven andintelligent world. As trusted advisors to SMEs, MNCs and data protectionauthorities in the region, we provide comprehensive capability-as-a-service toempower organisations in their governance and digital transformation withAI-driven training, adaptive solutions, and expert guidance to achieveoperational excellence and sustainable growth.

We enable these competencies by partnering with topuniversities in the region and international certification bodies to provideadvanced diplomas, degrees, and certification courses.

We are seeking a highly motivated individual to join ourteam as an Intern (Generative AI Solutions Associate). As part of ourGenerative AI Solutions Team, you will play a key role in testing, maintaining,creating, managing and supporting our Generative AI applications whileconducting research to identify opportunities for productivity enhancement. Youwill have the opportunity to explore various Large Language Models, includingChatGPT, Claude, Gemini, Co-Pilot, Perplexity, Zephyr, and several others, aswell as engage in experiments with Small Language Models. (No programmingknowledge needed.)

Key Responsibilities:

1.        Testing Generative AI Business & Productivity Tools:

• Conduct thorough testing of Generative AI businessand productivity tools to ensure functionality,reliability, and performance meet business requirements.
• Collaborate with development teams to identify and reportbugs or issues and follow up till resolution.

2.        Gen AI Business & Productivity Tools and Toolkit Management:

• Including tasks such as creation, deletion, and analyticalevaluation to optimise for business usecases.

3.        Maintenance and Support:

• Maintain and update Generative AI business andproductivity tools to ensure alignment andexpected outcomes to business use cases.
• Provide timely and effective support to users on the Generative AI tools, including monitoring and addressing support tickets,inquiries, and feedback.

4.        Stakeholder Management:

• Act as the point of contact for internal stakeholdersinvolved in Generative AI projects.
• Establish and maintain strong relationships withstakeholders, ensuring clear communication, managing expectations, andaddressing concerns proactively.

5.        Documentation:

• Assist in the development of user guides and documentationto support the adoption and utilisation ofGenerative AI solutions across the organisation.

6.        Research and Evaluation:

• Stay abreast of the latest developments and advancements inGenerative AI technologies.
• Conduct research, experimentation, and evaluation to assesspotential use cases and applications within the organisation.
• Make recommendations for the adoption of new tools,frameworks, and methodologies to enhance organisationalcapabilities.

Qualifications:

• Pursuing a diploma or degree in Business Management, SocialScience, Computer Science, Computing & Law, Information Systems, or a related field.
• Basic understanding of Generative AI with experience working with Generative AI technologies (eg. ChatGPT) is preferred.
• Creative, with strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and provide user support.
• Proven ability to conduct research, analyse data, and generate insights to drive decision-making and innovation.