Guest Relations - Part-Time

Salary :

$3,000 - 3,500 monthly

Company : LUME CAPITAL PTE. LTD.

Job Type : Part-Time

Orchard 0X4007Cd2F20

Job Description - Guest Relations - Part-Time

Greet and welcome arriving guests promptly and courteously, using warm body language and a genuine smile.
Mingle and socialize with customers to create a fun and welcoming atmosphere.
Share drinks and engage with customers as part of the bar experience.
Manage reservations via phone calls, emails, online platforms, and walk-ins.
Inform guests of estimated wait times and manage the waitlist efficiently.
Present menus, highlight daily specials and promotions, and provide basic menu guidance.
Deliver friendly, attentive, and professional customer service at all times.
Communicate guest preferences, dietary requirements, and special requests to the service team.
Assist with clearing tables and supporting servers during peak hours.
Work closely with servers, bartenders, and kitchen staff to ensure smooth guest and table flow.
Adhere to all Food & Beverage safety and hygiene standards.
Address guest concerns promptly and escalate issues to the Duty Manager when necessary.
Contribute to and support service initiatives that enhance the overall guest experience.

Original job Guest Relations - Part-Time posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Guest Relations - Part-Time

Job Description - Guest Relations - Part-Time

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