Part-Time Catering Assistant (Card Swipe)

The Part-Time Catering Assistant (Card Swipe) is a key customer touchpoint at the point-of-sale, responsible for managing access-card meal redemptions and ensuring a smooth, efficient, and friendly transaction process for all diners. This role embodies the warm, welcoming spirit of the workplace dining experience.

• Operate card-swipe access systems for corporate meal redemption at designated entry/service points

• Greet every diner warmly and facilitate an efficient, queue-friendly transaction experience

• Assist diners with system queries or access issues, escalating technical faults to the supervisor

• Monitor and manage queue flow at card-swipe stations during peak meal periods

• Coordinate with the service team to communicate capacity or flow issues on the floor

• Maintain the cleanliness and organisation of the card-swipe station

• Record any discrepancies or system errors and report to the Catering Executive

• Provide basic information on daily menu offerings to incoming diners

• Support FOH setup and breakdown tasks before and after service as directed

• Adhere to all security, data, and access protocols related to the card-swipe system