Assistant Restaurant Manager - Part-Time

Responsibilities:

• Overseeing day to day restaurant operations, including daily accounting and sales settlement
• Event planning and execution, work closely with kitchen crew to ensure food order is accurate and prompt during events service to ensure consistent exceeding of established standards and guest’s expectation.
• Attention to details, encouraging a culture of high standards throughout the team. High emphasis of customer service and management.
• To be knowledgeable in all service techniques and actively seek guest feedback and responding service issues accurately and efficiently in professional manner with a suitable service recovery.
• Perform up selling of all items offered by the Restaurant as well as offering alternatives
• Be knowledgeable to operate the existing POS system
• Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to management ensuring that the follow-up is performed and completed with the guests.
• Ensure that the opening and closing procedures established for the outlet are followed.
• Assist manager in daily briefing to staff members and overseeing the administration and operation of outlet; getting involved in planning and organizing of special events.
• Supervise the implementation of plans to improve and standardize all aspects of operations.
• Is respected as a talented and knowledgeable person in his/her area of responsibility
• Present bill upon request and processes payment.
• Responsible for all ordering, inventory, stationary, stocks for daily use in outlet and manage stock levels and wastage.
• To achieve the performance targets (revenue and profitability) of the outlets

What are we looking for?

• Candidate must possess at least 2 years relevant experience in Casual / Fine Dining / Event Execution and in fast-paced restaurant service in the same capacity
• Deliver superior guest services and ensure absolute customer satisfaction
• A detailed eye for cleanliness and presentation
• Ability to be flexible and adapt to high-pressure situations
• Team player with excellent interpersonal and communication skills