Service Crew

Job Description for Service Crew:-

• Service crew members perform daily duties that change depending on the number of customers they serve and the number of other staff members present to assist with work tasks.

• Service crew members process cash, check, and credit card payments using cash registers and digital systems.

• Service crew members respond to customer complaints and questions, resolving issues where possible and referring customers to managers as needed.

• Service crew members use various selling techniques to suggest additional purchases and upsell to customers.

• Service crew members keep work areas, such as food preparation areas, and customer areas clean and organized.

• Service crew members stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low.

• Service crew members greet customers who enter the business and answer phone calls from customers.

• Service crew members assist with food prep and cooking to fill customer orders.

• Service crew members serve food to customers.

Qualifications and minimum requirements:-

• WSQ Diploma

• 1-2 years of working experience in F&B sector

• Friendly and hardworking.

• Able to work with a team.