Tea Barista - Part-Time

Duty and Responsibilities :

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized reciepe and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescibed recipe and preparation techniques
• Ensure knowledge of menu and products
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Communicate customer feedback to managers and recommend new menu item
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, servicing utensils and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea investory levels, reporting discreapancies , restocking supplies, handing stock delivery upon arrival as needed and communicating inventory needs to management
• Handle daily administrative tasks related to outlet operations

Requrements :

• Responsible, highly motivated and proacticve individual with regular and puntual attendance
• Prior working experience as a barista or in a similar customer service role is preferred, however not mandatory but added advantage. Training will be provided
• Ability to work in a fast-paced enviroment and handle multiple task simulaneously
• Basic math skills for processing payment and handling cash transactions
• Able to work and collaborate as a team to achieve outlet targets and to ensure smooth operational process
• Flexibility to work varies shifts, work evening, weekends, and public holidays as needed
• Able to travel and assists other outlet if in need of manpower