Receptionist And Veterinary Nurses - Part-Time

Company Overview

ANIMAL WORLD VETERINARY CLINIC (Qi Xin Enterprise PTE. LTD) is a veterinary clinic providing comprehensive animal care services, including patient treatment, diagnostics, and customer support in a professional and compassionate environment.

Job Summary

The Receptionist and Veterinary Nurse/Technician roles support animal care and clinic operations through customer service, administrative tasks, patient treatment, and assisting veterinarians in clinical procedures.

Responsibilities

Receptionist

• Respond to customer inquiries and provide service across in-clinic, phone, and messaging platforms to ensure positive client experiences
• Schedule appointments and register patients accurately to maintain clinic workflow
• Discharge patients and dispense medication following clinic protocols
• Provide simple advice, handle enquiries, and resolve minor complaints tactfully to maintain client satisfaction
• Process payments and tally daily accounts to support financial accuracy
• Maintain cleanliness and organization of the front desk and dispensary areas

Veterinary Nurse/Technician

• Assist veterinarians in restraining animals during consultations and prepare animals for diagnostic and surgical procedures to ensure safety and efficiency
• Administer treatment and care to inpatient animals to support recovery and health
• Perform housekeeping duties to maintain a clean and safe clinical environment
• Maintain and upkeep veterinary equipment and instruments to ensure readiness and functionality
• Support front desk operations during busy periods to assist with customer service and administrative tasks

Preferred competencies and qualifications

• General knowledge and background in a veterinary clinical setting (Receptionist)
• Proficiency in eZyvet software (Receptionist)
• Minimum of 2 years clinical experience (Veterinary Nurse/Technician)
• Experience in venipuncture, including drawing blood and IV catheter placement (Veterinary Nurse/Technician)
• Strong interpersonal communication skills and ability to work effectively in a team (Veterinary Nurse/Technician)
• Positive attitude with pleasant etiquette and ability to multitask under pressure (Receptionist)
• Strong work ethic and passion for veterinary care (Veterinary Nurse/Technician)