Food And Beverage Trainee - Part-Time

Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel’s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest experience and promote French excellence.

Position Overview

We are seeking enthusiastic and motivated individuals to join our Food & Beverage team as Trainees. This role is ideal for candidates who are passionate about the hospitality industry and eager to develop their skills in F&B service and operations. Under the guidance of experienced professionals, Trainees will gain hands-on experience in various F&B departments, including restaurants, bars, banquets, and room service.

Role Responsibilities

• Assist in the setup and preparation of F&B outlets for service, ensuring cleanliness and organization.

• Welcome and seat guests, providing courteous and prompt service throughout their dining experience.

• Learn and adhere to standard operating procedures for F&B service, including table-side etiquette, order-taking, and upselling techniques.

• Assist with inventory management, including stocking supplies and maintaining par levels of F&B items.

• Support banquet and event operations as needed, including setup, service, and breakdown.

• Handle guest inquiries and concerns professionally, escalating issues to supervisors as necessary.

• Collaborate with team members to maintain a positive and productive work environment.

Qualifications

• Undergraduates of local ITE/ Polytechnics and Fresh Graduates are welcomed.

• Strong communication and interpersonal skills.

• Excellent customer service orientation with a positive attitude.

• Passion for the hospitality industry and a desire to learn and grow in a fast-paced environment.

• Ability to multitask and work efficiently in a fast-paced environment.

• Proficiency in basic computer applications (MS Office, property management systems).

• Flexibility to work shifts, including evenings, weekends, and holidays.