HR Services Representative (12 Months Contract) - Part-Time

The HRS Representative will provide day-to-day administrative support for employee life cycle events, play a pivotal role in driving continuous improvement and standardization of HR services delivery. You will apply knowledge of HR practices, policies and processes to operational issues and continuous improvement initiatives.

• Serve as primary HR contact and develop strong relationship with key stakeholders on enquiries regarding benefits, employee data, HR systems, information sources and payroll
• Arrange interviews, track candidates and liaise with agencies on hiring needs and new hire onboarding
• Manage and administrate end-to-end process for Work pass application and renewal, including quota analysis and forecasting
• Prepare employment contracts, confirmation, transfer, promotion letters, and other letters requested
• Administer employee benefits, government claims and surveys
• Conduct employee communications sessions related to onboarding, annual benefits enrolment, employee share programs, ESS deployment etc.
• Organize and maintain personnel files and other HR related records in respective systems
• Maintain an updated HR Knowledge database; a common repository for HR policies, standard operating procedures (SOPs), letter templates, forms and tools to promote operational consistency
• Collaborate with HR contact center (Tier 1) to increase 1st call/ticket resolution
• Actively participate in continuous improvement efforts as it relates to the improvement of effciency or service level for any HR process or interaction
• Manage and prioritize multiple tasks and/or projects with minimal supervision; follow through tasks assigned and issues in a timely manner
• Maintain and expand working knowledge of current laws and regulations related to Human Resources that directly impact the organization and its compliance requirements

Who we are looking for:

• Proactive, independent, and meticulous individual
• Effective written, oral communication and interpersonal relation skills; strong attention to detail in composing and proofing communications & reports
• Highly analytical and process-oriented; excellent at problem- solving
• Team player and strong customer orientation
• Ability to interact with all levels in a highly performance-driven, dynamic, diverse and multicultural environment
• At least ITE/Diploma holders, who are well versed in Microsft Offce 365 (ideally with Power Automate and Excel) and social media savvy
• Willing to travel to Tuas once a week