Tourism Operations & China Digital Marketing Intern - Part-Time

VibTour Singapore Pte Ltd is a boutique, licensed inbound travel agency delivering high-quality, premium day tours and bespoke ground transport solutions. As we expand our footprint into the vibrant China outbound traveller and corporate market, we are seeking a highly motivated, independent, and culturally savvy Tourism Operations & China Digital Marketing Intern to join our core team.

This role offers an exceptional, hands-on opportunity to bridge local tourism operations with specialized digital marketing targeting the China market. You will take ownership of storefront management, social media engagement, and on-the-ground operational support.

Key Responsibilities

• Ctrip Storefront & Product Management: Assist in creating, optimizing, and maintaining group and private day tour listings on Ctrip. Monitor guest inquiries and manage bookings efficiently.

• China Social Media Account Management: Develop and curate localized content across core China digital marketing channels including Rednote (Xiaohongshu), WeChat Official Accounts, and Baidu SEO platforms to drive traffic and brand visibility.

• Tour Coordination & Operations: Liaise directly with international guests, corporate clients, and local guides to coordinate tour logistics, ensuring flawless, high-standard ground transport and itinerary execution.

• Guest Communication: Manage pre-arrival and on-the-ground communications with Chinese-speaking travellers, handling tailored itinerary modifications or special requests.
  

Job Requirements

• Language Fluency: Absolute native-level fluency in both written and spoken Chinese (Mandarin) is required. The successful candidate must independently write engaging marketing copy, manage storefront communication, and liaise directly with China-based B2B partners and platforms where English is not utilized.

• Digital Platform Familiarity: Practical familiarity with the China digital ecosystem—specifically Ctrip, Rednote (Xiaohongshu), WeChat, and Baidu—is highly advantageous.

• Independent Work Ethic: Ability to work independently with minimal supervision, demonstrating high resourcefulness, problem-solving skills, and a strong sense of accountability.

• Passion for Tourism: Strong interest in local history, architecture, and premium hospitality operations.

• Education: Open to current students or fresh graduates from local tertiary institutions (Polytechnics/Universities) specializing in Tourism, Marketing, Business, or Asian Studies.