Discipline Support Officer (DSO) - Part-Time

Key Responsibilities

1. Daily Supervision & School Routine Support

• Maintain a highly visible presence across school spaces (e.g., corridors, canteen) through systematic patrols to support student safety and positive behavior.

• Respond promptly to emerging discipline cases during the school day.

• Support the implementation of regular school routines and expectations, including grooming checks and late-coming monitoring.

2. Case Investigation & Disciplinary Actions

• Conduct fair, objective, and thorough investigations into student discipline cases.

• Support the execution and oversight of disciplinary actions such as detention, school service, in-house suspension, and behavioral monitoring.

3. Records Management & Data Analysis

• Maintain accurate, confidential, and up-to-date records of student discipline cases, interventions, and follow-up actions.

• Monitor and analyze discipline data and behavioral trends to identify emerging concerns and propose preventive strategies.

4. Restorative Discipline & Parent Partnership

• Guide students to reflect on their actions, take responsibility for their behavior, and facilitate restorative conversations to repair relationships.

• Communicate professionally and sensitively with parents regarding student behavior, discipline cases, and follow-up actions.

• Facilitate constructive, restorative conversations between students, parents, and the school when appropriate.

Job Requirements

Work Experience

• Mandatory: Former working experience in a uniformed service background (e.g., Singapore Police Force, Prison Service, or equivalent).

• Preferred: Prior experience in youth-related case investigation and restorative work, such as behavioral support.

Core Competencies & Attributes

• Competent in case investigation, conflict management, and de-escalation techniques.

• Possess a calm, firm, yet respectful approach when handling challenging student situations.

• Demonstrate sound judgment, strict discretion, professionalism, and strong interpersonal and communication skills.

• Strong alignment with care-based and restorative discipline models, showing deep respect for student dignity and confidentiality.

Technical Skills

• Comfortable utilizing daily workplace IT software, including emails, MS Word, data entry in MS Excel, MS PowerPoint, and Google online collaborative tools.

Working Hours & Schedule

The personnel will be deployed based on the following estimated termly work hours (capped at approximately 1,518 hours across the contract period):

• Mondays to Wednesdays & Fridays: 7:30 AM to 3:00 PM (Includes a 1-hour break; 6.5 working hours).

• Thursdays: 7:30 AM to 5:00 PM (Includes a 1-hour break; 8.5 working hours).

• Rest Days: Services are not required on Saturdays, Sundays, and gazetted Public Holidays.

• School Closures: Services are not required on Home-based Learning (HBL) days, School Vacation periods, and Scheduled School Holidays (e.g., Youth Day, day after National Day, Teachers' Day).