Insurance Claims Executive (6-12 Months Contract) #NKC - Part-Time

Review and assess medical and non-medical insurance claims in accordance with policy terms and approval limits

• Evaluate and process pre-authorisation and Letter of Guarantee (LOG) requests based on guidelines and regulatory benchmarks

• Communicate with policyholders, healthcare providers, and stakeholders to obtain required information and clarify claim details

• Handle claims processing tasks including payment follow-ups, reprocessing, refunds, and updates for failed transactions

• Maintain accurate records, including claims documents, statements of accounts, and settlement letters

• Manage enquiries, disputes, and billing-related follow-ups in a professional and timely manner

• Follow up on outstanding receivables and coordinate refunds or adjustments with relevant parties

• Prepare reports, meeting minutes, and basic claims analysis for management review

• Support system improvements, UAT testing, and process enhancement initiatives

• Identify irregularities or potential fraud and escalate for further review

• Perform ad-hoc duties as assigned to support the claims function

Interested applicants may email resume to [email protected]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted