Work closely with school leaders, teachers, and student management personnel to support student well-being and behavioural development.
Identify and support a targeted group of students through individual and small group sessions, intervention programmes, and engagement strategies to enhance connectedness to school and build resilience.
Provide counselling and mentoring support, using counselling skills and techniques to encourage discussions of emotions and experiences, equip students with coping strategies, and act as a positive role model.
Help identify underlying issues such as social or emotional disadvantages, discrimination, poverty, or trauma to inform accurate planning of intervention measures.
Develop, monitor, and follow up on behavioural support plans, promoting positive relationships and student engagement.
Discipline and Investigation Support and mediation and conflict resolution sessions - Conduct fact-finding and incident investigations, including reviewing CCTV footage, conducting student interviews, recording statements, and supporting mediation and conflict resolution sessions.
School Discipline Operations Support - Monitor student behaviour in key areas of the school, assist in enforcing school rules and routines, support staff during high-traffic periods (e.g. recess, dismissal), and supervise detention sessions.
Perform home visits where necessary.
Administrative and Operational Support - Maintain proper documentation and case records, prepare reports on student progress and incidents, and provide administrative support for student management processes and programme logistics.
Communicate and follow up with internal stakeholders such as form teachers and school leaders as required. Communication with parents and relevant external agencies will be on an invitation basis and/or in the presence of the programme in-charge education officer.
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