Temporary Senior Executive (Toa Payoh) - Part-Time

Job Scope:
You will be responsible for supporting hawker centre operations, covering tenancy management, cleaning and facilities management, and feedback and appeals management.

Cleaning and Facilities Management duties such as:

• Engaging and working with the Hawkers' Association (HA) on table cleaning issues
• Engaging and working with the Town Council (TC) on centre-level cleanliness and safety issues
• Conducting joint engagements with stakeholders, including HA, TC, and SFA, on extension or pest issues
• Engaging and working with HA and TC on proposed improvement works during the centre's Repair and Redecoration (R&R)

Tenancy Checks and Processes duties such as:

• Conducting checks on personal operations, articles of sale, encroachment or obstruction beyond licensed premises, additions and alterations, registration of stall assistants, maintenance of stalls, and display of food prices
• Processing tenancy applications, transfers, assignments, joint operators, and ex-gratia applications
• Processing rental waivers and other tenancy-related administrative matters

Feedback and Appeals Management,and Other Policies and Programmes duties such as:

• Managing feedback from the public professionally to ensure that feedback is addressed and resolved promptly in accordance with company's service standards
• Handling iCare cases and appeals
• Ensuring stallholder compliance with new policies and programmes, such as the Productive Hawker Centre (PHC) programme and the Incubation Stall Programme (ISP)
• Any other duties as assigned

Job Requirements:

• At least a degree certificate
• Organised and able to multi-task
• Strong stakeholder management skills with outgoing and pleasant personality.
• Independent, resourceful, meticulous and able to multi-task.
• Proficient in Microsoft Office applications.
• Team player with possession of leadership qualities.
• Able to work after office hours and on weekends when required.

*As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Working Hours: Office Hours

Contract Period: 3 months (possibility to extend for another 3 months)

Salary: $20-$22/hr

Location: Toa Payoh

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE