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Salary: Up to $3800
Duration: Yearly renewable contract
Responsibilities:
Support Manager in day-to-day cluster operations and SLA achievement
Directly supervise ground operations, ensuring adherence to SOPs and service standards
Assist in rostering, deployment, and manpower adjustments based on operational needs
Monitor ground performance and provide coaching to team members
Report operational issues, risks, and incidents promptly to the Manager
Conduct on-site checks to ensure compliance with engagement procedures
Support in training coordination and onboarding of new staff
Requirements:
Min Nitec/A Levels/Diploma/Degree with working experience in a similar capacity/field
Strong interpersonal skills, able to motivate and support ground staff
Detail-oriented, ensures SOPs and engagement standards are followed
Hands on and willing to be on the ground when needed
Flexible, can adjust plans quickly in response to operational needs
Communicative, clear in giving instructions and reporting issues
Supportive, acts as a bridge between ground staff and management
**We regret to inform that only shortlisted candidates would be notified.
Company Registration Number: 201622755N | EA License: 19C9859 | Registration Number: R24124511
Hui Yew Cheong
CORNERSTONE GLOBAL PARTNERS PTE. LTD.
Cornerstone Global Partners is an Asia-centric recruitment solutions firm with a global reach through offices in China, Hong Kong, Singapore and the United States, along with network offices in 40 other countries around the globe. We provide services which include traditional C-level to mid-level ex...
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