Retail Sales Assistant - Part-Time

Retail Sales Operations 

• Engage walk-in customers, understand their needs and recommend suitable product. 

• Demonstrate product features, basic setup, and functionality to enhance customer confidence in purchase 

• Support store operations including handling of ePOS, merchandizing and maintenance of display 

• Monitor inventory levels and highlight fast-moving or low-stock items 

• Assist with receiving stock, unpacking, and ensuring proper storage 

• Handle customer queries, exchanges, and after-sales support in line with company guidelines 

• Maintain store cleanliness and ensure products are always well-presented 

• Support in-store promotions, campaigns, and product launches 

• Assist with any other duties as assigned by the Manager from time to time

Requirements 

• Friendly and approachable with strong customer service mindset 

• Willingness to learn product knowledge (model trains, buses, collectibles) 

• Comfortable with hands-on demonstration and basic troubleshooting 

• Able to work retail hours, including weekends and public holidays 

• Prior retail experience is a plus, but not required 

• Fresh graduates welcome; training will be provided.