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This is a 6-months contract role with Optimum Solutions
• Working Hours: Monday - Friday, 10 AM – 7 PM
• Fieldwork: May be required for roadshows, events, or weekend shifts when needed
• Overtime: Only if required
Why Join Us:
• Clear, transparent and attractive commission structure
• Opportunity to upsell high-demand EV and premium models
• Training provided on automotive knowledge & sales techniques
• Be part of a market-leading brand with strong customer flow
What You Will Do:
• Customer Support: Deliver exceptional customer service by assisting Rentals customers in selecting vehicles that meet their needs, preferences, and budget.
• Sales Engagement: Actively interact with walk-in customers, respond to inquiries via phone or email, and convert online leads into confirmed appointments to achieve and exceed sales goals.
• Product Expertise: Acquire in-depth knowledge of the vehicles available for rental, company policies, insurance options, and additional services offered.
• Reservation Handling: Manage reservations, accurately process rental agreements, and handle administrative tasks efficiently.
• Upselling & Cross-Selling: Identify opportunities to promote additional services, such as insurance coverage, vehicle protection plans, or bundles/packages, to enhance customer satisfaction and drive revenue growth.
• Customer Relationship Management: Build and maintain strong relationships with existing clients, follow up on their experiences, and address concerns promptly to ensure customer loyalty.
What We’re Looking For:
• 1–2 years of sales experience (preferably in automotive, telco, banking, insurance, retail or similar)
• Comfortable with high-volume interactions and fast-paced changes
• Strong objection handling and closing skills
• Experience in telemarketing is a strong plus
• Able to commit 6 months or longer
OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD
OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD
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