AI Change & Org Design Lead - Part-Time

• AI Change & Organisational Design Lead – Insurance AI Transformation Programme
• Contract Duration: 12 Months | Potential to Extend

Role Overview

We are seeking an experienced AI Change & Organizational Design Lead to drive enterprise change management, workforce transformation, and operating model evolution as part of a large-scale AI and GenAI transformation programme within the insurance sector.

This role will focus on ensuring organisational readiness, adoption, governance, capability uplift, and sustainable integration of AI-enabled ways of working across regional markets.

Key Responsibilities

• Develop and execute enterprise AI change management and transformation strategies
• Lead organisational impact assessments across business and operational functions
• Design future-state operating models and workforce transformation frameworks
• Partner with senior leadership teams to drive AI adoption and business readiness
• Develop communication, training, engagement, and stakeholder management plans
• Support AI governance, responsible AI adoption, and cultural transformation initiatives
• Identify capability gaps and support AI upskilling and workforce enablement programmes
• Drive change interventions across multiple markets and business units
• Monitor adoption metrics, organisational effectiveness, and transformation outcomes

Required Experience

• 8+ years of experience in organisational change, transformation, or operating model design
• Strong insurance sector experience
• Proven experience supporting AI, digital, automation, or GenAI transformation initiatives
• Experience managing enterprise-wide transformation and stakeholder engagement programmes
• Strong communication, facilitation, and executive engagement capability
• Experience operating within regional or multi-market environments

Preferred Skills

• Exposure to workforce transformation related to AI adoption
• Familiarity with change management methodologies such as Prosci, ADKAR, or similar
• Experience supporting agile transformation environments

Ideal Candidate Profile

• Strategic and highly collaborative
• Strong executive presence and influencing capability
• Able to navigate ambiguity and complex stakeholder environments
• Passionate about organisational transformation and future ways of working