Key responsibilities including but not limited to:
Provide daily support and maintenance for all backup systems, ensuring they meet the enterprise's operational requirements.
Proactively plan for capacity and adjust configurations to ensure backup systems are scalable and perform optimally.
Install, maintain, and upgrade backup-related hardware and software as necessary.
Maintain detailed documentation of backup policies, configurations, operational procedures, troubleshooting protocols, and service records.
Ensure adherence to legal, regulatory, and compliance standards within the backup environment.
Participate actively in audits, regulatory inspections, and compliance reviews, providing necessary documentation and support.
Provide guidance on projects related to backup systems, including reviewing project plans, technical standards, and interacting with both internal and external teams.
Serve as the initial escalation point for operational issues and requests related to backup systems, ensuring thorough follow-up and communication until resolution.
Produce regular operations reports, updates, and metrics related to backup system performance and compliance.
Job Requirements:
Strong expertise in NetApp, EMC Unity, Data Domain, Hitachi, IBM DS, Veritas NetBackup, and Rubrik backup solutions.
Proficient in Windows Server (2003, 2008, 2012, 2016), Linux (Redhat, CentOS, Ubuntu), and Cloud (AWS) environments.
In-depth knowledge of Active Directory administration and management.
Hands-on experience with VMware vSphere and related technologies such as HA, DRS, DPM, vMotion, and distributed virtual switches.
Experience managing various storage platforms including NetApp, EMC, and Hitachi storage solutions.
Proven ability to troubleshoot complex issues, optimize configurations, and improve system performance.
Experience in managing multiple projects, controlling costs, and ensuring quality compliance.
Familiarity with industry-accepted information security and IT standards, with a strong focus on ensuring compliance.
SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED
Smart Information Management System delivers IT solutions that create a sustainable competitive advantage for its clients across the world. The company was founded by business and technology experts with extensive backgrounds in designing, implementing, and managing large and complex IT projects at...
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