Cybersecurity Operations Team Lead - Part-Time

Key Responsibilities

1. Leadership & Coordination

• Lead and manage the Day 2 Operations team, including scheduling, workload

assignment, and performance monitoring.

• Act as the primary escalation point for operational, technical, and stakeholder issues.

2. Technical Oversight

• Oversee the execution of regular account and log reviews using Splunk, CyberArk,

Trellix, Carbon Black, and other security tools.

• Provide guidance on incident investigation, root cause analysis, and remediation

tracking.

• Ensure all security alerts and incidents are handled according to established SLAs.

3. Stakeholder Engagement

• Serve as the central point of contact with the stakeholders.

• Facilitate remediation follow-up, risk register maintenance, and VAPT action closure.

• Work closely with the external CISO on compliance initiatives, policy enforcement, and

audit readiness.

4. Reporting & Governance

• Consolidate and review team inputs for monthly operational reports.

• Provide ad-hoc reports and security status updates to management as required.

• Track KPIs and SLAs to ensure service quality and compliance.

5. Continuous Improvement

• Identify process gaps and recommend enhancements to improve operational efficiency

and security posture.

• Mentor and upskill engineers to maintain high technical competency across all required

tools

Be available and must be able to respond to high-priority incidents outside standard working hours as part of standby duty.

Required Skills & Experience

Technical Skills:

• Strong working knowledge of SIEM (Splunk), PAM (CyberArk), EDR (VMware Carbon

Black), and endpoint protection (Trellix).

• Understanding of security incident lifecycle, vulnerability management, and compliance

frameworks.

Leadership Skills:

• Proven ability to lead technical teams in a 24/7 standby environment.

• Strong decision-making, prioritisation, and conflict-resolution skills.

Experience:

• At least 2 years in a leadership role.

• Experience coordinating with multiple stakeholders across different technical and

business domains.