Desktop Engineer (Exp Supporting Microsoft Office 365) - Part-Time

We are looking to hire Ops Support Executive, EUC (Microsoft Office 365). This is a 1 year contract under employment agency payroll.

Location: Yio Chu Kang area & deployment to anywhere within Singapore due to hiring needs
Salary up to $3070 + Monthly $50 Mobile Allowance

Upon end of contract, incentive of performance bonus up to 1 month basic salary subject to reporting manager’s appraisal

Transportation Claim with supporting receipts and subject to RO/PM’s approval

Job Description

• Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams.
• Responsible for the construction, testing, installation,
• operations & facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

Requirement:

• Locals (Required to clear pre-employment check)
• Candidates must be willing to be deployed anywhere within Singapore due to hiring needs
• 1 - 3 years experience in desktop support
• Experience supporting Microsoft Office 365
• Good verbal and written communication skills
• Must serve 2 months notice when hired for this project

ES Recruitment Pte Ltd (09C4235)

Hong Chiew Guat (R1219860)