Number of Applicants
:000+
Let AI Supercharge Your Job Hunt!
JobCopilot scans 500,000+ company career sites daily to find jobs for you
We are looking for a motivated L1 Cloud Support Engineer to provide first-level technical
support across multiple projects. The role involves monitoring, troubleshooting, and
resolving issues in AWS and Azure environments, ensuring smooth operations and timely
escalation when required.
Key Responsibilities
• Monitor system health, performance, and availability across AWS and Azure
• Respond to alerts, troubleshoot basic issues, and escalate complex incidents to L2/L3
teams
• Support users with access, configuration, and environment-related queries
• Maintain documentation of incidents, resolutions, and escalation processes
• Collaborate with cross-functional teams across multiple projects
• Ensure compliance with security and operational standards
Required Skills & Qualifications
• Basic knowledge of AWS (EC2, S3, IAM, CloudWatch)
• Basic knowledge of Azure (VMs, Storage, AD, Monitor)
• Familiarity with ticketing tools (e.g., ServiceNow, Jira)
• Strong troubleshooting and communication skills
• Ability to handle multiple tasks concurrently
• Open to shift work / on-call rotations
Preferred
• Exposure to ITIL processes
• Basic scripting (PowerShell, Bash, Python)• Prior internship or experience in cloud support roles
Auto-Apply to Similar Jobs with your AI JobCopilot
Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.