Infrastructure Engineer - Part-Time

Job Scope  

• Perform daily infrastructure operations and BAU support.
• Monitor systems, investigate alerts, and resolve incidents within SLA. 
• Support server build, configuration, deployment, and maintenance activities. 
• Execute system patching, upgrades, and approved change requests. 
• Perform on-site and remote support for OS / middleware / network troubleshooting
• Assist in incident investigation and Root Cause Analysis (RCA). 
• Maintain operational documents, SOPs, and runbooks. 
• Ensure compliance with bank security policies, audit requirements, and regulatory standards. 
• Coordinate with client, vendor, and internal support teams for issue resolution and service delivery.
• Any other ad-hoc duties as required or assigned

Requirement

• Bachelor’s degree in information technology/information systems/computer science or its equivalent 
• 4–7 years of experience in Infrastructure Support, System Administration, or System Engineering with relevant skill set. 
• Good understanding of Incident, Change, and Problem Management processes. 
• Ability to work effectively in a high-availability, mission-critical production environment.
• Experience in software configuration design & installation in any mission critical system implementation projects or strong will to expand the capability for system designing area.
• Knowledge in OS clustering setup / troubleshooting & knowledge in SAN  Network

Technical requirements: 

• OS: Windows Server and Linux (RHEL)
• Virtualization: VMware (ESXi / Virtual environments)
• Database (preferred): Microsoft SQL Server
• Middleware : IBM MQ, Connect:Direct, BizTalk

Familiarity with: 

• OS/Database hardening (security baseline), Vulnerability Assessment / remediation, 
• Linux and Middleware (IBM MQ / Connect:Direct / Veritas cluster ) experience
• Monitoring tools (JP1, Solarwinds), Backup systems, Basic Networking concepts.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience supporting Banking or Financial Services environments. 
• Exposure to payment systems and financial transaction platforms is an advantage.