IT Helpdesk - Part-Time

🚀 We’re Hiring: Management Executive Officer

Join a dynamic public sector team and play a key role in supporting digitalization, training initiatives, and operational readiness. This role offers the opportunity to work in a fast-paced environment where you will contribute to meaningful social impact and national preparedness efforts.

📍 Job Highlights

Salary: $3160
Work Location: 512 Thomson Road, MSF Building #07-00
Singapore 298136
Employment Type: 12-Month Contract
Eligibility: Singapore Citizens only

🧩 Key Responsibilities

Digitalisation & IT Platform Support

• Evaluate off-the-shelf IT platforms to support digitalisation initiatives
• Assist in testing, validation, and onboarding processes including data conversion
• Design and develop digital staff aids to improve work efficiency

E-Learning & Training Development

• Develop and adapt training materials for government e-learning platforms
• Monitor course completion rates and assessment performance
• Support continuous improvement of digital learning content

Operational Coordination & Planning

• Design audit checklists for facility and operational assessments
• Coordinate standby schedules and deployment queries
• Manage shared platforms for exercise planning and operational materials

Corporate Services & Administration

• Support budget tracking and monitoring for relief operations
• Assist with procurement processes and vendor coordination
• Provide secretariat support including meeting coordination, documentation, and reporting
• Organise and coordinate training sessions, materials, and audit schedules

✅ Who We’re Looking For

• Strong project management skills, particularly in IT platform evaluation and implementation
• Experience in e-learning development and Learning Management Systems (LMS)
• Familiarity with government procurement processes
• Experience in budget monitoring and administrative coordination
• Strong organisational and multitasking abilities in high-volume environments
• Ability to work independently and manage competing priorities

🔧 Must-Have Skills

• Excellent communication (verbal & written) and stakeholder management skills
• Strong attention to detail and problem-solving capabilities
• Proficiency in digital collaboration tools and Microsoft Office (especially Excel for dashboards)
• Ability to work effectively under pressure in a fast-paced environment
• Strong coordination and execution skills across multiple functions

🌟 Nice-to-Have Skills

• Experience in emergency management, contingency planning, or operations support
• Knowledge of graphic design tools (e.g., Canva) for training or communication materials
• Prior experience in public sector or government-related projects

💡 What We Look For

• Resourceful and driven individuals who can deliver outcomes under tight timelines
• Strong team players who thrive in dynamic environments
• Individuals with high adaptability and a proactive mindset
• Passion for contributing to impactful public service initiatives

📩 How to Apply

Apply via the designated job portal. Only shortlisted candidates will be contacted.

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Internal Ref: ID – JO 28681

BGC Group Pte Ltd (Outsourcing)

EA License: 05C3053