5 day work week ( Monday to Friday )
Location : near MRT station

IT Infra Engineer (Unified Endpoint Management)

IT Infra Engineer

Unified Endpoint Management

Role Overview

We are looking for a skilled IT Infra Engineer to join a large-scale programme managing technology infrastructure across hundreds of schools in Singapore. You will be responsible for designing, deploying, and maintaining a multi-platform device environment that supports tens of thousands of users.

Key Responsibilities

Device Management

•      Manage and maintain devices across multiple operating systems (Windows, macOS, iOS, Chrome OS, Android) from a centralised platform.

•      Set up automated device enrolment and provisioning workflows to reduce manual effort.

•      Oversee device lifecycle from procurement and set up through to decommissioning.

Security & Compliance

•      Implement and maintain security policies and compliance frameworks for all managed devices.

•      Monitor device health and identify potential security issues across the environment.

•      Transition legacy configurations to modern, cloud-based security standards.

Automation & Reporting

•      Build and maintain automated workflows and scripts to streamline repetitive tasks.

•      Develop dashboards and reports to monitor service health and device performance.

•      Create self-service tools to empower end users and reduce helpdesk dependency.

Stakeholder & Operations

•      Engage with internal and external stakeholders to understand requirements and deliver appropriate solutions.

•      Support day-to-day operations and collaborate with other teams to ensure service continuity.

•      Manage vendor relationships and assist with budget planning for relevant initiatives.

What We Are Looking For

•      Proven experience managing a large fleet of endpoints across multiple operating systems.

•      Familiarity with cloud-based device management platforms and related security tools.

•      Proficiency in scripting and automation to improve operational efficiency.

•      Experience working in education or shared-device environments is an advantage.

•      Relevant certifications in endpoint management or related disciplines are preferred.

•      Strong communication skills with the ability to work with both technical and non-technical stakeholders.

•      Self-motivated team player with good organisational and problem-solving abilities.

•      Experience in contract and vendor management.