IT Infrastructure Sustained Resiliency Manager - Part-Time

Responsibilities

1. Risk Assessment and Mitigation:
   • Evaluate vulnerabilities in IT infrastructure (networks, servers, databases, Cloud etc.).
   • Identify potential system failures and assess their impact.
   • Develop and implement risk mitigation plans.
2. Resilience Planning and Strategy:
   • Collaborate with IT teams to create a comprehensive resilience strategy.
   • Define recovery objectives, response protocols, and business continuity plans.
   • Ensure alignment with organizational goals and compliance requirements.
3. Disaster Recovery (DR) and Business Continuity (BC):
   • Design and maintain DR and BC plans for critical IT systems.
   • Conduct regular drills and simulations to validate readiness.
   • Coordinate recovery efforts during incidents.
4. Incident Response and Communication:
   • Lead incident response efforts during disruptions.
   • Communicate effectively with stakeholders, including management and end-users.
   • Provide timely updates and transparent communication.
5. Performance Metrics and Reporting:
   • Establish KPIs to measure infrastructure resilience.
   • Regularly report on performance, incidents, and improvements.
   • Use data-driven insights to enhance resilience strategies.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field (master’s preferred).
• Proven experience in IT infrastructure management, cybersecurity, or disaster recovery.
• Familiarity with industry standards
• Strong analytical skills and the ability to balance technical and business considerations.
• Excellent communication and leadership abilities.
• Knowledge of ServiceNow.
• Strong documentation and presentation skills.
• Should be good at creating Runbooks.