LiveOps Engineer ( Saas Platform -Azure) - Part-Time

Position Overview:

LiveOps (Live Operations) is responsible for the reliability, availability, performance and security of Co’s production cloud platforms and applications. As a LiveOps Engineer, you will sit at the intersection of SRE and Cloud Operations owning live service health, leading incident response, and driving automation, observability, and continuous improvement. You will partner closely with Platform, Development, Security, Support and Services teams to evolve Co’s SaaS operating model and reduce operational toil at scale.

Key responsibilities:

Operate and continuously improve Co’s Azurebased SaaSplatforms to meet SLAs and support growth.

• Maintain and troubleshoot infrastructure, includingincident response and on-call participation.

• Improve reliability through monitoring, alerting, andproactive performance management.

• Work closely with engineers, operations teams, andstakeholders to deliver reliable outcomes.

• Maintain runbooks, operational standards, and support mentoring across teams.

Essential competencies:

·        Strong experience operating and supporting SaaS platforms in Microsoft Azure.

·        Experience operating and troubleshooting IIS with .NET applications.

·        Experience with SQL Server and Azure SQL Managed Instance.

·        Solid knowledge of monitoring, logging, and tracing (Datadog experience is a plus).

·        Strong analytical and problem-solving skills, with the ability to stay calm during incidents.

·        Experience with Kubernetes, containerization ,and supporting tools.

·        Collaborative communicator who thrives in cross-functional, Fast paced environments.

Nice tohaves:

• Scripting orautomation skills (C# is a plus).

• Experiencewith Remote Desktop Architecture

 • Hands-on experience with CI/CD pipelines andfluent with version control (GitHub, Argo CD, etc).

• Basic Linuxexperience.

•Security-focused engineering or compliance experience.

• Experience with Infrastructure-as-Code, particularly Terraform.

•Customer-facing incident communication experience.

Shortlisted candidate will be notified