Network Engineer - Part-Time

Job Summary

The Network Engineer L1 is responsible for providing first-level support for network infrastructure, monitoring network performance, troubleshooting basic connectivity issues, and ensuring smooth operation of LAN, WAN, Wi-Fi, and network security devices. The role involves incident management, ticket resolution, and escalation to higher-level network engineers when required.

Key Responsibilities

• Monitor network performance using network monitoring tools.
• Provide first-level troubleshooting for: LAN/WAN connectivity issues Wi-Fi connectivity problems
• VPN access issues DNS and DHCP-related incidents
• Respond to network alerts and service requests.
• Configure and maintain basic network devices such as switches, routers, and wireless access points.
• Perform user onboarding activities related to network access.
• Create and maintain network documentation and asset records.
• Escalate complex issues to L2/L3 network teams.
• Support network change implementation activities.
• Participate in disaster recovery and business continuity exercises.
• Ensure adherence to IT security and compliance policies.

Required Skills

Technical Skills

• Basic knowledge of:
• OSI Model
• Routing and Switching concepts
• MPLS

Must be a CCNA and CCNP Certified

24*7 support is required for this role.