Responsibilities:
• Lead and engage the Retail Change Management (RCM) team in preparing and submitting Change Requests (CRs).
• Review and validate CR submissions in alignment with System Development Methodology (SDM) governance standards.
• Monitor CR capacity against quarterly release budgets and ensure alignment with planning.
• Track and report CR progress to ensure timely delivery within business timelines and release calendars.
• Facilitate and conduct Delivery Steering Committee meetings across Southeast Asia markets to provide CR updates and drive alignment.
• Collaborate with cross-functional stakeholders to manage the end-to-end CR lifecycle, ensuring the CR backlog is accurately maintained.
• Participate in CR discussions with business and technology teams, proactively identifying risks and defining mitigation plans and next steps.
Requirements:
Education:
· Bachelor’s degree in computer science, Computer Information System, or related field.
· At least 7 - 9 years’ relevant experience preferably in a Finance Institution.
Essential:
Key Domain/ Technical Skills:
· Project& Release Management such as Confluence, PPM
· Business Analysis & Documentation (BRD, FSD, Process mapping & Gap analysis)
ENCORA TECHNOLOGIES PTE. LTD.
ENCORA TECHNOLOGIES PTE. LTD.
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